Pioneer House Aged Care in Mudgee has had sanctions imposed on it by the government following an investigation, further details of which have now been released.
The details, which can be found at the myagedcare government website show that the sanctions were applied on February 27, 2019 and will not expire until August 27, 2019.
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The sanctions applied are describes as follows:
The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of six (6) months.
Revocation of approved provider status unless the below conditions are undertaken:
- An adviser is appointed by the approved provider for a period of six (6) months, at its expense, to assist the approved provider to comply with its responsibilities in relation to care and services.
- The approved provider agrees to provide relevant training within six (6) months, at its expense, for its care staff, managers and key personnel to support them in meeting the needs of care recipients.
The department gave numerous reasons for the sanctions including that 'there is an immediate and severe risk to the health, safety and wellbeing of care recipients at the service following information received from the Aged Care Quality and Safety Commission.'
The department also listed that they also had serious concerns about:
Accreditation Standard 1: Management systems, staffing and organisational development
- 1.2 Regulatory compliance
- 1.6 Human resource management
Accreditation Standard 2: Health and personal care
- 2.13 Behavioural management
Accreditation Standard 3: Care recipient lifestyle
- 3.2 Regulatory compliance
Additional failures of relevance to the decision to impose sanctions were:
- 3.4 Emotional support
The Department and the Aged Care Quality and Safety Commission says on the website that they are continuing to monitor the service.