Getting back to business

DELIVERING FOR THE CUSTOMERS: From butchers and doctors, to cafes and mechanics, businesses are continuing to find a way to deliver their services and products to patrons. Photo: Shutterstock.
DELIVERING FOR THE CUSTOMERS: From butchers and doctors, to cafes and mechanics, businesses are continuing to find a way to deliver their services and products to patrons. Photo: Shutterstock.

While the effects of the COVID-19 outbreak will be felt for a long time to come, it is good to see local businesses starting to get back into the swing of things. The economic impact has been felt on a catastrophic level by so many, however as restrictions start to lift, more and more businesses are starting to open their doors. Yet with so many alternative methods introduced to assist customers and solutions found to overcome social distancing issues, businesses might not be the same again, in fact it might be vastly improved.

STRAIGHT TO YOUR DOOR: "Click and collect" and non-contact deliveries continue to be popular following the COVID-19 outbreak. Photo: Shutterstock.

STRAIGHT TO YOUR DOOR: "Click and collect" and non-contact deliveries continue to be popular following the COVID-19 outbreak. Photo: Shutterstock.

Medical centres, accountants and educational tutors are just some of the businesses that have turned to technology to overcome self isolation and social distancing laws. Through online appointments and meetings these businesses have been able to continue helping their patrons. Other businesses including hotels, cafes and restaurants have provided additional services such as home delivery to provide their delicious goods to people stuck at home.

TOP TECHNOLOGY: More and more businesses are heading online and using technology to provide their much needed services to clients. Photo: Shutterstock.

TOP TECHNOLOGY: More and more businesses are heading online and using technology to provide their much needed services to clients. Photo: Shutterstock.

Overcoming obstacles hasn't been limited to hospitality, with many other businesses and industries looking at different ways to keep their doors open. Mechanics are offering no-contact car servicing, while real estate has turned to virtual property inspections to help people find their new homes. Businesses who have implemented changes and found that the changes benefit both themselves and their customers, will no doubt keep the changes long term and while technology seems to be at the heart of most improvements, good old fashioned customer service and going that extra step will always be a winner with local customers.

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