For 13 years, it has been an aspiration of Trent Robertson's to run his own business and finally that chance has come around.
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As a result of what some would call perfect timing, the familiar character is now the face of Ray White Mudgee.
The newest player in the Mudgee real estate game opened for business earlier this month and Robertson said with Ray White, it's still very much a family-minded kind of business.
"After 13 years, I had learnt a lot from where I was and decided now was the time to make my own mark on the industry and do my own thing," he said.
"Chris Malone, who is the state manager for Ray White, was speaking to me about the opportunities at Ray White, it's a phenomenal business so from that point of view I couldn't be happier.
"It's still a family business, one of the White family members gave me a phone call to welcome me to the business. As far as support, it's unrivaled.
"The local support has been amazing even just from social media launching which is really great. Past clients, people that I have dealt with over 13 years, even people down the street have been saying congratulations and it's just been great."
Some time ago there was a small operation of Ray White in the Mudgee location, but Trent said with this company in particular, you get the best of both worlds.
"That's always the way I've done business and a lot of the business I do is from my kids knowing other families, I've always had that community connection," he said.
We have the local knowledge that is backed by the resources, knowledge of the industry and the whole network of Ray White as a group.
- Ray White Mudgee Director, Trent Robertson
"In the listings we have picked up in the last couple of weeks, I've noticed the people I can lean on are experts in their field who are always on hand to help out, it's a really open and transparent business.
"I can give people up to date information, facts and figures as opposed to assumptions."
When dealing with Ray White, Robertson assured that you won't be a number, more so a valued client who has the benefit of time and understanding.
"To us, you can't just think of real estates as transactions. As real estate agents, you do it everyday but for people who are buying and selling, they might only do it two or three times in their life so it's a big deal," he said.
My biggest focus is to make sure we don't talk in lingo, we talk to people, be upfront, be honest and that sort of business is hard to fake, you can't fake being genuine.
"I can tell you from 13 years of real estate that word of mouth is the most important thing. You do a good job, they'll tell 100, do a bad job, they'll tell 500 so from that point of view, my focus is to make sure every dealing is explained and people have time.
"It's not just winding people through a process to churn them out the other end, it's a long term game."