Customers trying to access Service NSW online are repeatedly being met with website crashes and outages, causing major inconveniences to taxpayers.
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The Service NSW website and centres have experienced multiple outages recently, including Monday, Tuesday, two times last week and at least one reported incident in June.
The crashes present major issues for customers who want to renew their registration, apply for a driver’s licenses, pay tolls or complete other transactions.
As late as this afternoon, the below notification was featured prominently on the Service NSW website:
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